From “The Contractor’s Choice,” the options just keep getting better! Triangle Ready Mix is proud to offer concrete contractors in the Raleigh Durham Chapel Hill triangle the “Golden Triangle of Service” plan. This is just part of our commitment to providing the best ready-mixed concrete with unsurpassed customer service to the great concrete contractors of Raleigh.
What is the Golden Triangle of Service plan?
It’s our 3-point guarantee plan for our priority “Golden Triangle” customers. The plan only starts with these first three points:
- On-Time Delivery, Guaranteed.
- Slumps Right, Every Load.
- Spacing Correct, Every Pour.
How we create an exemplary customer service experience:
We’re only beginning when we take your order. We ensure that everything is ready on the job site the afternoon before you pour. Our Field Service Staff checks the following for each order:
- We ensure that the address and directions are pinned on our directions.
- We inspect the pour site to minimize or eliminate any seen obstacles such as dumpsters, material, open holes or ditches.
- We inspect the forms and grade to ensure we have accurate yardage for your pour.
- We pin the correct washout area for your pour.
- We contact your superintendent to report any found issues that need attention.
- We visit the pour site the following day to ensure quality control, and expedite the pour if it is needed.
What we request from our Golden Triangle customers:
• Accurate — Sure Go orders placed the day before.
• Prompt unloading of our trucks.
• Timely payment of your account.
Read about our core process, “The Triangle 5.” Use our concrete calculator to estimate the cubic yardage of ready mix concrete you’ll need for your next job. Contact or call us directly from our website, or follow us on Facebook or LinkedIn. Triangle Ready Mix is a proud member of L&L Construction Group, along with our sister companies, L&L Concrete Inc. and East Coast Civil Group in Raleigh, NC.